5
Year Warranty
LIMITED CUSTOMER WARRANTY for PHP-2026.
(For products purchased after August 1, 2003)
1. WARRANTY, subject to limitations set forth herein.
(A) Labor: If during the Five (5) YEAR period commencing
on the date of delivery to the original owner, any
defect shall occur which is covered under this Limited
Warranty (see limitation section below), Premier Health
Products will provide labor without charge.
(B) Parts: If any defect shall occur within the first
Five (5) Year time period on the covered parts, Premier
Health Products will repair or replace those parts.
(C) Shipping: Return shipping to our service center
will be paid by Premier Health Products for the first
One (1) Year. Boxing, packaging material and availability
for pickup of any items to be returned for repair
will be the responsibility of the customer. Return
shipping only applies to chairs sold and delivered
in the contiguous 48 United States of America.
Click here for an
example of the modular repair system.
2. LIMITATIONS:
(A) This Limited Warranty shall be void if in the
sole discretion of Premier Health Products the defect
was caused by accident, misuse and improper or unauthorized
service, alteration or tampering.
(B) This Limited Warranty does not cover upholstery
or covering.
(C) The Limited Warranty does not include costs for
unnecessary service calls, including costs for in
home service solely for the purpose of educating the
customer about the product.
3. SERVICE:
(A) To obtain service, call the warranty
Service Authorization Center at 303-670-8882. If upon
examination by the service center no breakdown is
found, you will be responsible for all charges incurred.
Back
to PHP-2026
While most of the Premier Health products are
modular in nature, some consumers might not feel comfortable
with performing their own diagnostics or repair in
their home. In these instances, the consumer
may request an authorized in-home technician. These
fees start at $225.00 for the first hour and $150
for each additional hour and may require a travel
charge depending on your location.
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